By agreeing to any Precision CMS quote, the client agrees to all of the following terms.
By accepting any quote provided by “Precision CMS” (A Division of Klekot Group, LLC), you hereby agree to pay the total balance upon the agreed terms.
Quotes provided by Precision CMS are initial estimates for the projects and are subject to change and/or negotiation before agreement. All quotes are valid for 60 days unless specified otherwise. Once agreed upon by both parties and work has begun, any additional major changes will require an additional estimate and fee. Precision CMS reserves the right to adjust pricing at any time.
Precision CMS processes all recurring payments through it’s partners PayScape and BillingOrchard. All clients using the online billing platforms provided by Precision CMS are subject to any and all applicable terms and conditions for such users as well.
Once an initial payment has been made on a recurring payment plan, Precision CMS reserves the right to automatically charge the funds through the last payment method on file if not paid by the due date of the payment.
Web Design clients may pay Precision CMS for one time website design and setup or opt to host their site through the Precision CMS for a monthly fee negotiable with terms of support, maintenance, and updates.
Interest & Fees
Once Precision CMS applies any convenience or other fees to a late or payment plan order, the rate is locked in for the remaining balance. Paying the remaining balance will not result in a deduction or removal of any fees or charges.
Precision CMS accepts all major credit and debit cards online or over the phone through BillingOrchard and PayScape. Should a client wish to submit a payment via check, the request must be approved in advance. All approved check payments must be delivered in person or mailed via USPS Priority Mail or UPS and the tracking number and check number must be submitted. Failure to follow this procedure may result in the payment not being accepted or delivered which could cause late fees to be incurred.
A client automatically enters default on a payment within 72 hours after it’s due date. Any client who has not made their minimum payment by that point is then applied a late fee of $35.00 USD per month or 10% of their payment balance, whichever is greater.
After a client has been in default for 6 months the outstanding balance will be sent to collections in which the client will be served legally for the remaining balance.
For overdue services invoices, Precision CMS reserves the right to discontinue service after 30 days until the balance is satisfied, late fees will continue to be applied. After 90 days overdue Precision CMS reserves the right to securely remove any files from our servers at the expense of the client.
Content Ownership & Rights
Precision CMS reserves the right to use any current clients logo’s and branding on their website under the “Current Clients” section. In addition, Precision CMS reserves the right to use any logo’s, branding, or exports and screenshots of our work on our website, marketing materials, and social media unless otherwise specified or requested to be exempt by the client.
Once a clients job is completed, the content becomes property of the client. Precision CMS will only access or adjust content for the sole purpose of client requested work, minor updates and security for internally hosted projects, and collecting analytic data. Should a client wish to host their site outside of Precision CMS, the Externally Hosted Sites section will apply.
Precision CMS reserves the right to place text, graphic, or animation branding on the bottom or end of a clients project to accept credit for the work and advertise to potential clients unless otherwise specified.
Precision CMS strives to produce for clients as requested. Any content, images, videos, graphics, or other provided on behalf of or by the client are assumed to either be royalty free or files they have the permission to use. Precision CMS is not liable for any legal repercussions of stolen or copyrighted content provided by the client.
For sites hosted and maintained by Precision CMS, at no time is the client permitted to allow any other service provider to perform work on the site without permission or approval from Precision CMS. No liability will be accepted by Precision CMS for unauthorized work performed and additional charges may be required to remediate such acts.
Externally Hosted Sites
Precision CMS provides hosting packages which encompass many safety and security needs. If a client wishes to host a site developed by Precision CMS on a third party or private server the following applies:
Precision CMS will develop the site on their servers and hosting until complete, at which point the final payment will be due to release the site and its contents. Payment plan options are not available on sites hosted outside of Precision CMS.
Once the site is paid for, Precision CMS will turn over all content, logins, files, and directories to the new owner. They may then upload them to their server or hire Precision CMS to do so. Precision CMS is not liable for any file loss, migration, or broken links as a result of launching a site on a third party hosting location.
If a site is completed and paid in full then the client has 14 days to migrate the site to their external hosting or the site may be subject to deletion.
Privacy & Communications
Precision CMS may collect personal and business identifying information, such as names, phone numbers, email addresses, locations, and more. Precision CMS also reserves the right to collect billing and credit card information for processing payments.
Precision CMS does not sell, rent or lease its customer lists to third parties. Any information collected, unless otherwise specified, is completely confidential. Precision CMS will only disclose your personal and business information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Precision CMS or the site; (b) protect and defend the rights or property of Precision CMS; and, (c) act under exigent circumstances to protect the personal safety of clients of Precision CMS, or the public.
Working with Precision CMS or sending emails to Precision CMS constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Precision CMS website, satisfy any legal requirement that such communications be in writing.
Precision CMS reserves the right to collect analytical data on sites hosted by Precision CMS only. Only external sites requesting analytic services will have data accessed by Precision CMS
Precision CMS also reserves the right to share anonymous analytic data with other clients or potential customers once any identifying information has been removed, unless otherwise specified.
Precision CMS cannot guarantee website results or traffic.
Cancellation & Refunds
Precision CMS collects a 35%-50% minimum non-refundable deposit to begin all work unless otherwise specified. Once the deposit has been paid, work will begin on the quote’s specified timeframe.
Once a project reaches it’s 50% mark on the original “Project Timeframe”, no refund of additional payments is available for cancellations.
For monthly and annual renewal plans, such as email or hosting, clients have 14 days from the deposit to request a refund once locked in for a year. Otherwise the remaining balance must be paid to cancel the service.
Proofs & Edits
Precision CMS will issue a first, second, and third proof of your project prior to your final project unless otherwise specified. Should you continue to make changes there may be a delay in the finalization of your project.
Clients may submit as many changes as they seek fit on a standard time frame job. After the third list of edits and changes has been submitted the client may then be additionally billed for each list of changes on rush jobs or video and post production projects.
After 30 days, if the client has not communicated feedback or changes to Precision CMS then their project will be marked as completed and additional edits may result in an additional invoice.
For full service websites, if the client wishes, they may mark the project as complete and then begin using their included support and edits to complete the site’s changes.
Precision CMS offers certain services on rush orders, while others may be denied at the discretion of “Precision CMS.” Please refer to your quote to find out if your projects timeframe is classified as a rush order.
Standard timeframe orders that were originally estimated at a timeframe of 10 days or less are subject to a rush edit fee if changes are submitted within 24 hours of project completion. The rush edit fee is billed at a rate $25.00 USD or 10% of the total quote, whichever is greater, unless otherwise specified.
Precision CMS reserves the right to make changes to this “Customer Agreement” at any time. Should changes be made, Precision CMS will notify all affected clients.
Should Precision CMS alter any of the above terms for a project specific agreement, the adjusted terms will be listed on the clients quote. All other terms of the “Customer Agreement” will remain unaffected and in full effect unless otherwise specified.
Customers may also view the most recent version at https://precision-cms.com/terms.
We thank you for your business!